Contact us

Talk to an accountant, not a queue.

We reply within one business day — usually much sooner.

Visit us — by appointment

53 Mootwingee Crescent, Shepparton North VIC 3631

Our office is in Shepparton North, a short drive from the Shepparton CBD. Meetings are by appointment so we can have your file ready.

We don't run a walk-in counter, so please book before you come — it means the accountant you're seeing has your file ready and time set aside. Most clients never need to visit at all: everything can be done by phone, video and our secure online forms.

Hours

Monday – Friday9:00 am – 5:00 pm (phone, email, WhatsApp)
Office visitsBy appointment, Monday – Friday
Outside these hoursPhone and video calls by arrangement — just ask
Public holidaysClosed — messages answered the next business day

What happens after you get in touch

  1. We reply within one business day — usually the same day — and ask a couple of questions so we understand what you need.
  2. We suggest a free 15-minute call if it would help, or quote straight away for simple jobs.
  3. You get a fixed fee in writing. Nothing starts until you've agreed it. How our fees work.
  4. You sign up online through our secure onboarding form — the only place we ask for your tax file number or ID.

Already a client?

Message your accountant directly — Sohail or Syed — or use the mobile number above. For anything involving ID, tax file numbers or bank details, ask us for a secure link rather than attaching them to an email.

Prefer to book a time?

Use the Book a call page to choose a day and time window and whether you'd like a phone, WhatsApp, video or in-person appointment. We confirm by email within one business day.

FAQ

Getting in touch

Can I just drop in?

Please call or message first. Our office is by appointment only so that whoever you are meeting has your file open and time set aside for you. We can usually see you within a few days, and often sooner.

What is the quickest way to reach you?

WhatsApp or SMS to 0466 666 598. During business hours you will usually hear back the same day; outside them, the next business day.

Can I send my documents by email?

Everyday documents — income statements, receipts, invoices, bank statements — are fine by email or WhatsApp. Please do not send your tax file number, driver licence, passport or bank account details that way: use our secure online onboarding form, or we will send you a secure link.

Do you do after-hours appointments?

Phone and video calls outside normal hours can often be arranged — tell us what works for you when you book and we'll do our best to fit it in.

Not sure who to ask?

Send a message anyway — we'll point you in the right direction, even if it isn't us.